When it comes to sharing information quickly and reliably, Twitter is unrivaled. Most Twitter users are adults, therefore the conversations and content you find there will be mature. As a…
Many financial institutions still use outdated operating models, outdated thinking, and inaccessible assistance. With the advent of online banking and fintech applications over the last few years, financial services are…
Text analysis and natural language processing (NLP) are now being used by organizations to break down the complex unstructured text. One of the best examples of this is sentiment analysis.…
Topic labeling is an (NLP) Natural Language Processing technique that enables you to automate tagging and organizing massive values of textual data based on the topic or theme. On a…
Text classification is one of the most used machine learning technologies today by modern businesses and corporations. Text classifiers can analyze and categorize text faster and more correctly than humans…
Customer churn, also known as customer attrition is a vital metric that businesses should track. After all, retaining existing customers is just as important as adding new ones. It is…
The recent advancements in machine learning and artificial intelligence have given rise to numerous disruptive technologies. These technologies now assist in decision making, measuring success, and reshaping global business services.…
For businesses, it's essential to understand how customers feel about their brand and what they think of your organization, product, or service. There is a lot of time and effort…
Twitter is an amazing marketing tool and almost every major brand is trying to leverage it to increase its social media presence. But don’t get intimidated by them, Twitter isn’t…
When employees share their views, complaints, or suggestions in the workplace, that is considered Voice of the Employee (VoE). These can be addressed to members of the executive team, human…
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