Integrate Customer Feedback with BytesView’s advanced customer analytics solutions. Unravel valuable insights to improve the overall customer experience and build long-lasting relations.
Positive customer sentiment can increase revenue by 4-8% and the lifetime value of a customer by 6-14x. Whereas, finding a new customer can increase costs by 5-8x when compared to the cost of retaining an existing customer. Poor customer sentiment result in a loss of over $83 billion in the US alone.
BytesView’s voice of customers analytics solution can collect and analyze large volumes of customer data from feedback, reviews, complaints, etc. It provides comprehensive insights that can help you transform customer feedback into sources of focused improvement. A great customer experience can drastically increase the lifetime value of a customer and increase the retention rate by nearly 55%.
BytesView’s Customer analytics is an AI-driven tool that can help you collect customer reviews, feedback, complaints, suggestions, etc from multiple sources and compile it onto a single platform.
Integrate customer data with the BytesView platform to start analyzing. Following are the ways to integrate the data:
After you integrate the customer data with BytesView, you can begin analyzing it by choosing various machine learning models.
After analyzing the data you can get a comprehensive overview of the data on BytesView’s intuitive analytical dashboard.
You can also present it on any BI tools and customize it according to your need.
You can export all the valuable statistical insights from the analytical dashboard in a PDF file. The customer analytics tool helps you keep track of performance metrics over time and shares it with managers and colleagues for collective decision making.