{"id":431,"date":"2022-01-13T07:47:05","date_gmt":"2022-01-13T07:47:05","guid":{"rendered":"https:\/\/www.bytesview.com\/blog\/?p=431"},"modified":"2023-08-29T06:57:37","modified_gmt":"2023-08-29T06:57:37","slug":"industries-leveraging-sentiment-analysis","status":"publish","type":"post","link":"https:\/\/www.bytesview.com\/blog\/industries-leveraging-sentiment-analysis\/","title":{"rendered":"Industries Leveraging the Benefits of Sentiment Analysis"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” bottom_margin=”220″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” sticky_content=”true” sticky_content_functionality=”js” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][\/vc_column][vc_column right_padding_desktop=”40″ right_padding_tablet=”0″ right_padding_phone=”0″ top_margin=”-230″ top_margin_tablet=”-180″ top_margin_phone=”-135″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”text_block_wrapper” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default” offset=”vc_col-lg-9 vc_col-md-12″][image_with_animation image_url=”435″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_bottom=”20″][vc_column_text]The recent advancements in machine learning and artificial intelligence have given rise to numerous disruptive technologies. These technologies now assist in decision making, measuring success, and reshaping global business services. Sentiment analysis is one such technology that is being rapidly adopted in various industries.<\/p>\n

Sentiment analysis technology can assist you in better evaluating your brand’s strengths and flaws. It can give you access to people’s thoughts on your brand or its products and services.<\/p>\n

Let’s take a closer look at sentiment analysis to better grasp what it is and how it may assist your firm.[\/vc_column_text][vc_custom_heading text=”What is Sentiment Analysis?” use_theme_fonts=”yes” css=”.vc_custom_1690441817898{padding-top: 25px !important;}”][vc_column_text]Sentiment analysis<\/a> is used in Artificial Intelligence to recognize emotions and opinions conveyed in any given language. Using sentiment analysis in business, it is feasible to recognize and respond to negative or favorable opinions toward a product or brand.<\/p>\n

\"BytesView<\/p>\n

Social media buzz, web polls, user reviews, and forum discussions can all help firms easily gather information and know exactly what their customers expect of them.<\/p>\n

 <\/p>\n[\/vc_column_text][vc_custom_heading text=”Industries Leveraging Sentiment Analysis” use_theme_fonts=”yes”][vc_column_text]Now that you know what sentiment analysis is, let\u2019s look at the industries that are leveraging it and how.<\/p>\n

Call Centers <\/strong><\/h3>\n

Call centers can benefit greatly from sentiment analysis. As a matter of fact, a European mobile network operator is already taking advantage of the technology. They wanted to know the reason behind customer attrition.<\/p>\n

The mobile network operator first converted the conversation using a speech-to-text program. They then decoded the data by looking for semantic meaning related to their products and services. Once the data was categorized, they then used sentiment analysis to check for positive and negative sentiment below a specific score.<\/p>\n

If the sentiment score is lower than a specific score, they sent an apology message to the consumer and often provided discounts or promotional offers to retain the customer.<\/p>\n

Healthcare <\/strong><\/h3>\n

The healthcare sector is another industry that has begun to take advantage of sentiment analysis. A healthcare consultancy located in the Gulf to improve healthcare services started using sentiment analysis. It helps them find gaps and areas of improvement in all phases of the patient journey.<\/p>\n

Using these data-driven insights, the consultancy was able to point out and improve areas that needed improvement and enhance the healthcare experience.<\/p>\n

Finance and Stock Monitoring<\/strong><\/h3>\n

In the stock market, it is best to be cautious when others are ambitious and be ambitious when others take caution. Although, the question remains, how to know when others are ambitious or cautious? Sentiment analysis can be pretty handy in these situations.<\/p>\n

Investing can be challenging, particularly in the corporate sector. Stocks and the market are fraught with perils, but you may reduce your exposure by performing rigorous research before investing.<\/p>\n

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The chart shows that $ORBS<\/a> \/ $USDT<\/a> price increased on the @kucoincom<\/a> by 21.68% within 104 minutes after @Hammer86R<\/a> tweet.#Orbs<\/a> #ORBS<\/a> #kucoin<\/a>https:\/\/t.co\/YcpnuWhos3<\/a> pic.twitter.com\/3w7wlnFOjM<\/a><\/p>\n

\u2014 Algorithmic Trading using News Sentiment Analysis (@korzhakov) January 11, 2022<\/a><\/p><\/blockquote>\n